Frequently Asked Questions

Printing FAQs

What are your lead times for fast printed products?

We can sometimes deliver locally, the same day, if required subject to availability, but our main options are next day or our standard 3-5 day service. All options are available to choose during checkout. If you require a faster turnaround, you must be available to approve a proof sample as we will not process any order until you are satisfied. Use the tabs to find out more about our delivery schedules and times.

How do you turn around a fast printed order so quickly when other companies are quoting weeks?

Unlike other printing suppliers, we print all orders in-house on our own equipment. We also store high levels of stock of our own premade blank products so everything on our website should be available to print on to straightaway.

Can I provide artwork to print and cover the full outside areas / panels of the box/packaging?

Our service is very unique in as much as we have 1000’s of pre manufactured stock packaging products ready to print your full colour artwork on to with the fastest turnaround in the UK. This does however give us limitations on what and where we can print on to the products. Our systems are designed for full colour images and / or logo’s / text in pre-defined areas of the stock packaging products we have so unfortunately we’re not able to print on the entire outside areas. (Please Note: All available print areas are shown by hovering over the red info ? icon within our artwork upload tool on the specific product page.)

Can I make any amendments once I receive my first sample?

Yes you can. You can make as many amendments as you require until you are 100% satisfied with the product you have ordered, as per our ‘Total Satisfaction Guarantee’.

I’m nervous to order a fast printed product as I may not be happy with the result, how can you reassure me?

We will not process and print your complete order until you have fully approved a full printed sample either by email, video, or a physical finished sample in the post. Please note, if you have ordered a printed sample only, this will be despatched as per your uploaded artwork and proof approval or corrections will be confirmed when you proceed to place a full order. You can make amendments as required until you are totally satisfied with your samples before your order is even put into full production. If you are not happy with the quality of the printed sample, we will refund your order in full without quibble. To ensure you are happy with the quality of the product we will print on, you can order a blank sample for a couple of pence.

Why are you cheaper than other suppliers?

We get asked this a lot! This is because we manufacture our own blank stock as well as print in-house so we do not have to pay third parties who also need to make a profit.

How do I supply my logo or artwork?

You can either use our simple online personalisation tool where you can upload your own PNG or JPG file and see exactly how your product will appear. Or you can simply email in to info@fast-printed-packaging.co.uk and let us take care of it for you. Be sure to use/send file formats such as PDF, PNG, JPG, TIFF, BMP, AI, PSD & EPS.

Can you match my exact pantone colour?

We are printing your artwork or logo onto a pre-manufactured product on an uneven surface in full colour which is an extremely difficult and challenging process to complete. Whilst every care will be taken to give you the best results, there may be some slight imperfections or very slight colour variances. This would be more prominent if printing on brown or manila materials. Please note we cannot guarantee to meet exact specific colour pantones and there may be some slight imperfections or colour variances. If you're unsure, we suggest you order a single printed sample which should be used as a guide.

Are your products and the process of making them environmentally friendly?

All base plain cardboard products are also manufactured locally (literally 4 miles from our warehouse) so further reducing our carbon foot print. All printable products are sustainably sourced, recyclable and FSC approved (where applicable).

Our packaging custom / personalisation printing machine / process uses a non-emitting digital water based inkjet process where almost all items are fed in to machine manually so other than the electric to run the machine (which is only whilst printing) it’s an extremely environmentally friendly process.

Which areas can I print on to?

Our service is very unique in as much as we have 1000’s of pre manufactured stock packaging products ready to print your full colour artwork on to with the fastest turnaround in the UK. This does however give us limitations on what and where we can print on to the products. Our systems are designed for full colour images and / or logo’s / text in pre-defined areas of the stock packaging products. (Please Note: All available print areas are shown by hovering over the red info ? icon within our artwork upload tool on the specific product page.)

General FAQs

What payment options do you currently accept?

There are several payment options available on our Fast Printed Packaging website. You can simply buy your items online by debit or credit card whose payments are processed by the world-renowned secure Stripe / Shopify Payments. Alternatively, you can use any of our Express payment options such as Klarna, Apple Pay, Google Pay, PayPal and Shop Pay.

Are you based in the UK or overseas?

Unlike some other companies offering similar services, Fast Printed Packaging are based right in the middle of the UK in Cannock, Staffordshire, which helps our lead times and keeps our carbon footprint down.

How long have Fast Printed Packaging been trading?

Fast Printed Packaging is owned and run by Mailcoms Ltd who have been a leader in the mail and parcel fulfilment industry for over 16 years with an extremely high reputation for service and support.

What are your general lead times?

We can deliver locally, the same day, if required subject to availability, but our main option is next day or our standard 3-5 day service. All delivery options are available to choose during checkout. Use the tabs to find out more about our delivery schedules and times.

Do you deliver nationwide?

Yes, we have our own vans here at Fast Printed Packaging which we use to deliver both small quantity orders as well as larger pallets of product and orders. We can also distribute nationwide via several reliable couriers depending on who we feel can offer the best service.